Google announced to shut its AI-driven automation service ‘Duplex on the Web’

Recently Google has announced to shut down its AI-driven Duplex on the Web, a technology which enables the current Google Assistant to automate certain tasks for the site visitors.

According to an online statement on a Google support page, Duplex on the Web is been “deprecated” and will be no longer be in support as of this month.

“Any automation features enabled by Duplex on the Web will no longer be supported after this date,” said the online update.

“As we continue to improve the Duplex experience, we’re responding to the feedback we’ve heard from users and developers about how to make it even better,” a Google spokesperson has informed TechCrunch.

“By the end of this year, we’ll turn down Duplex on the Web and fully focus on making AI advancements to the Duplex voice technology that helps people most every day,” Google spokesperson then added.

The company did introduced Duplex on the Web during its main 2019 Google I/O developer conference. As Duplex on the Web enables the Google Assistant to perform several actions on the sites for users. These support actions are performed in full view of the visitor, who can anytime stop the process and take back the control when felt.

“Duplex on the Web trains periodically against your site to enable Google Assistant to perform certain actions,” according to Google.

If Duplex on the Web is been enabled for your website in Search Console, then Google Assistant can now offer to perform supported actions for your site visitors.

Article source: Business Standard

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